About the Role
Key Account Manager
The Key Account Manager is responsible for building long-term, value-driven relationships
with key clients to drive customer satisfaction, ensure repeat business, and create tailored
marketing strategies that align with both customer and company growth objectives. The role
focuses on key accounts, customer engagement, cross-selling, and up-selling, while working
closely with internal teams to deliver seamless project execution.
Job Description
Key Responsibilities:
- Manage key accounts, ensuring sustained business growth through strategic marketing and
coordination.
- Generate new orders and maintain a healthy order book from key customers.
- Lead commercial negotiations on LOI, LTA, GPA, NDAs, and project contracts in line with
company policies.
- Collaborate with estimation and procurement teams to develop competitive pricing while
focusing on profitability.
- Oversee pricing for RFQs and ongoing project parts, ensuring profitability across key
accounts.
- Prepare annual sales budgets for new product development and track order positions.
- Coordinate with cross-functional teams including Engineering, Quality, Purchase, PPC,
Production, Logistics, and Finance for seamless project management.
- Monitor customer schedules and ensure on-time deliveries (OTD).
- Ensure timely collection of customer payments as per agreed terms.
- Regularly update company presentations to showcase new capabilities and milestones.
- Drive the completion of FAI/PPAP procedures as committed to customers.
- Bring market insights and customer intelligence to support new business development.
- Engage regularly with customers to strengthen relationships and communicate company
updates.
- Collaborate with the Marketing Lead for investor data management, including IPO and
private investments.
Financial Accountability:
- Authorized to negotiate and finalize part prices and tooling costs aligned with EBITDA,
EBT, and ROCE requirements.
- Authorized to negotiate and align LOI, LTA, GPA, and Contracts where no commercial
liabilities exist.
- Can recommend customer price revisions in cases of loss-making parts, increased volumes,
or additional CAPEX requirements.
Experience:
- 6–8 years of experience in Automotive Component Sales & Marketing.
- Exposure to both domestic and international clients, preferably handling sales volumes
of INR 300–500 million.
- Prior engagement with export clientele in USA and Europe is an advantage.
Technical & Professional Knowledge:
- Strong expertise in automotive component sales, marketing, and business development.
- Proven track record in sales and/or marketing roles.
- Excellent analytical, negotiation, communication, and presentation skills.
- Proficiency in MS Office and PowerPoint.
- Understanding of QMS, IATF 16949 standards (preferred).
- Familiarity with international logistics, warehousing, customs, and excise processes
(preferred).
Personal Attributes:
- Strong communicator and team player.
- Strategic vision with a growth mindset.
- Passion for continuous learning and talent development.